About Us

About Alt Media Studios

Alt Media Studios is a full-service web development and digital marketing agency founded by Steve DiFranco in 2002. From these small beginnings, Alt Media Studios has grown into a collaborative team of designers, developers, strategists, and marketers serving businesses in the greater Cleveland area, across the U.S., and around the world.

For more than 20 years, we’ve been custom-building websites and marketing solutions for clients with very different goals, industries, and challenges. No two businesses are alike, and we don’t believe their websites or marketing plans should be either. Our deep roots in Cleveland give us a strong understanding of the local business landscape, while our national and global experience keeps us sharp, adaptable, and ready for what’s next.

Every site we build is created from the ground up. We don’t rely on cookie-cutter themes or one-size-fits-all templates. That custom approach gives us the control we need to optimize performance, improve visibility in search engines, and prepare your online presence for long-term growth—not just a short-term facelift.

Our Philosophy

At AMST, we’re not interested in building websites that look nice on launch day but don’t actually move the needle for your business. Your website and digital marketing should be working as hard as you are.

That’s why we start by understanding your business goals, budget, and timeline. From there, we develop a realistic, prioritized strategy that helps you lay a solid foundation. We’ll tell you what’s worth investing in now, what can wait, and what you don’t need at all.

Your success is our success. We want you to know exactly where your money is going and what it’s doing for you:

• Clear scopes and billing arrangements

• Straightforward client portal access

• Regular reporting that actually explains performance

• Ongoing monitoring and optimization so your campaigns keep improving

Something important you can expect with AMST is absolute transparency. Everything from your billing arrangement with us to your client portal access is at your fingertips at all times where you can track our progress and work in real time. We promote plans that lead to results and continue monitoring those results to see where adjustments should be made. Each client receives regular reporting on their digital marketing performance to help them focus their efforts where they will really count. 

Transparency, communication, and measurable results are at the heart of everything we do.

The Alt Media Difference

There are a lot of agencies out there, but Alt Media Studios isn't your average Digital Marketing Agency. Here’s what truly sets Alt Media Studios apart:

1. True custom development—no project too complex
Because we are a custom web development team, we’re built to handle complexity. From intricate integrations to unique functionality, we haven’t met a project yet that was “too difficult.” Instead of forcing your needs into a box, we build solutions that fit your business.

2. Our web development work is never outsourced
All of our web development work is handled by our in-house team. That means consistent quality, direct communication, and a team that’s fully invested in your success. You always know who is working on your project and how to reach them.

3. A consultative, problem-solving mindset
In this line of work, you need more than coders—you need thinkers. We regularly consult with our clients to help them think beyond the obvious solution. When we hit a hurdle, we look for alternate routes to the same destination, adjusting the approach without losing sight of the end goal. The result: projects that launch on solid footing, even when the path wasn’t simple.

4. Your campaign, at your fingertips
Each digital marketing client has their own personal Client Portal where you can track our work in real time, see a break down of tasks completed, and view and approve completed digital marketing work - all within a few moments and the click of a mouse! Your reports, documents and social media plans are all housed in one place for easy-access so that you can keep track and find everything you need. 

5. Data that drives action—not just reports
We provide tailored data measurement reports that go beyond raw numbers:

• We highlight what matters most to your business.

• We explain the “so what” behind the data in clear language.

• We recommend next steps based on what we’re seeing.

We can’t make the decisions for you, but the more we share and discuss performance data together, the more effectively we can adjust and grow. When you understand what’s happening and why, we can work as true partners—using data to shape smarter strategies and better results.

6. Your campaign, your terms 
We adapt our communication and process to fit your business, working with you in whatever way is most comfortable and effective for your team. Prefer email or text? Easy. Like video calls, phone calls, or in-person meetings? We’re happy to do that too. Want a quick recorded video update you can watch on your own time? We’ve got you covered. We take the time to learn your work style so we can support your marketing efforts seamlessly—without creating extra friction in your day-to-day.

WHAT ALL DO WE DO?

Our web development services aren’t just limited to building basic sites; we also offer custom enterprise software development, custom web application development, and Shopify expertise for all your ecommerce needs. Our full line of digital marketing services includes:

• SEO (search engine optimization)
• PPC (pay per click) Advertising 
• Email Marketing
• Brand Design Services
• Content Marketing
• Social Media Marketing
• CRO (conversion rate optimization) Services
• Video Marketing
• Graphic Design
• AISO  (Artificial Intelligence Search Optimization) Services

Interested in more resources to help you learn more about our services? Check out more articles on some of our favorite topics here. Ready to get started? Contact us today so we can get you online!